Product Questions

Can I purchase Spare Parts for my Moniteur Valve Position Indicator, Limit Switch or Positioner?

Moniteur offers a wide range of spare parts for all of our products, including our Valve Position Indicators, Limit Switches and Positioner. You can select the right kit or part for your product here at our Spare Parts Center.

Does Moniteur Provide Product Technical Support and/or Training?

Moniteur Devices provides technical support and training in the follwing ways:

  1. Our Network of Distributors and Valve Automation Centers – Moniteur products are available through a wide network of Industrial Distributors and Valve Automation Centers worldwide, and those organizations should be able to provide you with basic product and technical support.
  2. Website and Knowledgebase – Moniteur Devices also provides comprehensive technical support via our website at www.moniteurdevices.com and our searchable knowledgebase at www.moniteurdevices.com/knowledgebase
  3. Webinars – Moniteur offers a range of technical training webinars on a regular schedule. Sign up at www.moniteurdevices.com/webinars. Additionally you can contact us to schedule a training webinar for your sales team or maintenance department.
  4. Contact Us Directly – You can also send your technical inquiry to support@moniteurdevices.com.

 

 

Do bracket kits come with couplers.

Typically – Namur Brackets kits.  BKT-NP120    BKT-NS120 kits do not require a coupler.

Standard bracket kits BKT-RP013    BKT-RS013  typically require a transition coupling. If they are required, a coupler is provided with the product.

What is the difference between long NAMUR and low profile NAMUR shafts.

Moniteur offers two different shaft lengths and bracket kit styles for NAMUR standard actuators.

What we refer to as NAMUR or LONG NAMUR is the shaft length that meets the NAMUR dimensional standard, and is interchangeable with other manufacturers that comply to this standard.

The “LOW PROFILE” NAMUR shaft is approximately 5/8” (0.62) shorter, allowing the limit switch to be mounted closer to the actuator, lowering the total assembly height.